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Patrick Dougherty

Patrick Dougherty

Patrick Dougherty is the General Manager at M-Scribe. Patrick has worked in the RCM field for 20 years. He was the founder and CEO of his own billing company before joining M-Scribe three years ago as the GM and VP of Business Development. Patrick enjoys golf, traveling, and spending time with his family in North Georgia.

Author's Posts

Improve Patient Billing Experience in a Medical Practice

Patrick Dougherty

While many practices often think about revenue cycle management from a dollars-collected standpoint, looking at the patient’s satisfaction with their financial experience is critical, too. In fact, improving patients billing experience should be a priority for revenue cycle managers, administrators, and leaders. Often, at the crux of that goal is redesigning patient bills, so they’re easy to understand and take action on when patients receive them. 

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Topics: patient billing experience

Secure Payment Processing to Protect Patient Privacy

Patrick Dougherty

HIPAA’s Privacy and Security Rules specify 18 data elements that an individual could use as a means to determine a patient’s identity. The majority of this vulnerable data are easily understood (e.g., name, address, phone number, etc.) and can be applied to nearly any business, however, there are some elements that relate specifically to the healthcare process, including a patient’s insurance information and medical record numbers. One area that is especially vulnerable for all businesses, including medical practices, and physicians is payment processing.

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Topics: patient privacy

10 Ways to Grow Revenue for Senior Living Facility (SLF)

Patrick Dougherty

Ensuring your senior living facility is profitable can sometimes be a bit of a challenge. You have to make sure your current residents are happy consistently and also always to be looking towards working with families to bring in new seniors as space opens up.

Thankfully, there are many small things you can do to help make the process just a bit easier. Here are ten ways to grow revenue for your senior living facility.

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Topics: Grow Revenue for Senior Living Facility

Seven Common Medical Billing Myths that are Costing Your Practice

Patrick Dougherty

If you fail to get paid for the services and procedures rendered by your medical practice, all the effort you spend treating patients won’t keep your practice afloat. Unfortunately, according to Healthcare Finance, out of the $3 trillion plus in medical claims submitted each year, around $262 billion in claims get denied, which can do a number on your bottom line. And even when claims are recoverable, appealing claims comes with its own costs that hack into your profit margins.

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Topics: medical billing service, medical billing analysis

Ascension Partnership with Google Mean for Medical Privacy Laws

Patrick Dougherty

Recently, many people were surprised by a Wall Street Journal report announcing tech giant Google was working with Ascension, the nation’s second-largest healthcare system. While some patients were flabbergasted by the possibility that their personal medical data could be transferred to a third-party, others wondered the legality of the practice as a whole.

As a medical provider, it is important to fully comprehend why this partnership could change how we handle medical data and what it means to your patients individually. After all, many might ask you questions about how you’re handling their private information at your clinic, and you want to be prepared for these types of inquiries. Here are a few things you need to know about Google’s partnership with Ascension and how it affects medical privacy laws.

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Topics: Google Partnership with Ascension

About this blog

A place for physicians and other healthcare stakeholders to share and discover information about everything related to running efficient medical practices.

Established in 2002 by a group of physicians, we are a national provider of medical billing services to group practices, clinics, and individual physicians. We also specialize in provider credentialing, payer contract reviews, and medical coding for a wide range of clients - from solo practitioners to multi-site, multi-specialty practices.

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