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Patient Billing Experience Blog Posts

Five Simple Steps to Grow Your Medical Practice in 2021

Patrick Dougherty

Many medical practice administrators don't understand the intricacies involved in revenue cycle management processes. When they fail to explain to patients the financial side of their visits, patient get annoyed when receiving a statement. Consequently, the patient loses confidence and switch to other providers, leaving practice managers in the dark as to why.

Patients don't understand medical billing complexity because most medical administrators and practitioners do not explain them in clearer terms. Medical administrators and practitioners need to thinking like a patient.

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Topics: patient billing experience, grow medical practice

Improve Patient Billing Experience in a Medical Practice

Patrick Dougherty

While many practices often think about revenue cycle management from a dollars-collected standpoint, looking at the patient’s satisfaction with their financial experience is critical, too. In fact, improving patients billing experience should be a priority for revenue cycle managers, administrators, and leaders. Often, at the crux of that goal is redesigning patient bills, so they’re easy to understand and take action on when patients receive them. 

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Topics: patient billing experience

About this blog

A place for physicians and other healthcare stakeholders to share and discover information about everything related to running efficient medical practices.

Established in 2002 by a group of physicians, we are a national provider of medical billing services to group practices, clinics, and individual physicians. We also specialize in provider credentialing, payer contract reviews, and medical coding for a wide range of clients - from solo practitioners to multi-site, multi-specialty practices.

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