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Patient Collections Blog Posts

Top Strategies to Improve Patient Collection in a Medical Practice

Patrick Dougherty

Healthcare costs keep climbing, and patients continue to be responsible for more of the cost of care. With patient financial responsibility growing, providers have a great opportunity to boost revenue, but collecting from patients also comes with unique challenges, particularly in the current health crisis.

Over the past several months, the entire fabric of the world and healthcare system has been forced to change due to the global pandemic. Covid-19 impacted every aspect of healthcare, and continues to do so, including the way the revenue cycle works. Many communities and practices dedicated all their resources to fighting the continuing pandemic, and companies across the country had to lay-off or furlough employees to avoid losing their business.

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Topics: patient collections

Improve Patient Collections with a Streamlined Medical Billing Process

Patrick Dougherty

Over the past decade, we have seen many changes in how medical care is delivered and consequently billed and reimbursed. One of the results is the greater financial burden placed upon patients themselves for charges not paid by insurers. This in turn has led to more delinquencies by patients and families for money owed for health care. In fact, a recent report showed that from 2009 to 2015, patient liability has jumped from $250 billion to almost $410 billion – and increase of nearly 70 percent in that relatively short time period!

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Topics: medical billing proceess, patient collections, Patient experience

3 Tips for Handling Medical Billing Patient Phone Calls

Patrick Dougherty

Medical billing company or in-house medical billers must have deep knowledge of several areas, including insurer requirements, the rules for Medicare, Medicaid and all the billing codes. They also need to comply with complex state and federal regulations such as HIPAA and Stark laws. However, the most challenging part of a medical biller's duties is often explaining a patient's billing statement.

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Topics: Medical Billing, patient collections

6 Ways to Improve Patient Collections in Medical Practice

Patrick Dougherty

The increasing number of high-deductible plans has resulted in higher medical bills that many patients are unable to pay. This problem is unlikely to resolve itself soon as patients are faced with making higher co-pays for an office visit or paying out-of-pocket. This trend means that medical practices need to give high priority to improving their success rate in collecting on these bills. This post discusses six ways you can improve your practice’s collections on medical bills.

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Topics: patient collections

How to Make Patient Collections More Efficient in a Medical Practice

Patrick Dougherty

Even the most successful medical practices sometimes have problems with patient collections. Keeping payments on-time is crucial for having enough working capital to keep a clinic or medical office open. Offices can increase their successful collections by changing up the patient collections process to better accommodate a patient's needs.

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Topics: patient collections

About this blog

A place for physicians and other healthcare stakeholders to share and discover information about everything related to running efficient medical practices.

Established in 2002 by a group of physicians, we are a national provider of medical billing services to group practices, clinics, and individual physicians. We also specialize in provider credentialing, payer contract reviews, and medical coding for a wide range of clients - from solo practitioners to multi-site, multi-specialty practices.

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