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Patient Collections Blog Posts

Improve Patient Collections with a Streamlined Medical Billing Process

Patrick Dougherty

Over the past decade, we have seen many changes in how medical care is delivered and consequently billed and reimbursed. One of the results is the greater financial burden placed upon patients themselves for charges not paid by insurers. This in turn has led to more delinquencies by patients and families for money owed for health care. In fact, a recent report showed that from 2009 to 2015, patient liability has jumped from $250 billion to almost $410 billion – and increase of nearly 70 percent in that relatively short time period!

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Topics: medical billing proceess, patient collections, Patient experience

3 Tips for Handling Medical Billing Patient Phone Calls

Patrick Dougherty

Medical billing company or in-house medical billers must have deep knowledge of several areas, including insurer requirements, the rules for Medicare, Medicaid and all the billing codes. They also need to comply with complex state and federal regulations such as HIPAA and Stark laws. However, the most challenging part of a medical biller's duties is often explaining a patient's billing statement.

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Topics: Medical Billing, patient collections

6 Ways to Improve Patient Collections in Medical Practice

Patrick Dougherty

The increasing number of high-deductible plans has resulted in higher medical bills that many patients are unable to pay. This problem is unlikely to resolve itself soon as patients are faced with making higher co-pays for an office visit or paying out-of-pocket. This trend means that medical practices need to give high priority to improving their success rate in collecting on these bills. This post discusses six ways you can improve your practice’s collections on medical bills.

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Topics: patient collections

How to Make Patient Collections More Efficient in a Medical Practice

Patrick Dougherty

Even the most successful medical practices sometimes have problems with patient collections. Keeping payments on-time is crucial for having enough working capital to keep a clinic or medical office open. Offices can increase their successful collections by changing up the patient collections process to better accommodate a patient's needs.

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Topics: patient collections

Send Regular Invoices and Statements to Maximize Patient Collections

Harold Gibson

Keeping a regular flow of incoming cash is vital to your medical practice’s ability to survive in the modern economy. You need to know when you can expect payment, so you can balance that with all of your mounting costs. Unfortunately, patients that don’t pay right away can throw your whole system out of whack. That is why it is important for your practice to send invoices and statements on a regular basis. Don’t believe that it will help? Well, we have put together a list of a few reasons why it is a good idea.

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Topics: patient collections

About this blog

A place for physicians and other healthcare stakeholders to share and discover information about everything related to running efficient medical practices.

Established in 2002 by a group of physicians, we are a national provider of medical billing services to group practices, clinics, and individual physicians. We also specialize in provider credentialing, payer contract reviews, and medical coding for a wide range of clients - from solo practitioners to multi-site, multi-specialty practices.

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