As decreasing reimbursements put the squeeze on medical practice profits, practice administrators must look for ways to do more with less, to economize even while they look for ways to boost efficiency and productivity. And while there are many places to look in a busy medical practice, one of the most effective is often the most easily overlooked: Automated patient communication.
Unfortunately, practices are sometimes hesitant to activate automated communications; after all, robo-calls can get a bad rap. But when it comes to patient communication, automated messages are actually very well received.
