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Patient Experience Blog Posts

Improve Patient Collections with a Streamlined Medical Billing Process

Patrick Dougherty

Over the past decade, we have seen many changes in how medical care is delivered and consequently billed and reimbursed. One of the results is the greater financial burden placed upon patients themselves for charges not paid by insurers. This in turn has led to more delinquencies by patients and families for money owed for health care. In fact, a recent report showed that from 2009 to 2015, patient liability has jumped from $250 billion to almost $410 billion – and increase of nearly 70 percent in that relatively short time period!

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Topics: medical billing proceess, patient collections, Patient experience

How to Improve the Patient Experience In a Medical Practice

Harold Gibson

Every practice and health organization, regardless of size or specialty, needs to step back from time to time and evaluate their patients’ experiences and satisfaction levels. With more patients flexing their consumer muscles and taking on more financial responsibility for their health care expenses, providers no longer can afford to do “business as usual.”

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Topics: Patient experience

About this blog

A place for physicians and other healthcare stakeholders to share and discover information about everything related to running efficient medical practices.

Established in 2002 by a group of physicians, we are a national provider of medical billing services to group practices, clinics, and individual physicians. We also specialize in provider credentialing, payer contract reviews, and medical coding for a wide range of clients - from solo practitioners to multi-site, multi-specialty practices.

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