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Medical Billing Service

M-Scribe provides comprehensive billing solutions to private practices and clinics. Service advantages are:

Complete Billing Solution — Charge Entry, Coding, AR Calling to Payment Posting and Patient Support
Same Day Claim Processing — Claims are processed within 24-hours
Error Free Process — Pre-adjudicates your claims before submission
Software Compatible Compatible with a wide range of EHR and billing systems
Information Sharing —Customized detailed reports
Experienced Team — Certified medical professionals with outstanding qualifications
Dermatology Billing Case Study


Increase Medical Practice Profitability

Positions Available

Business Development Manager
Medical Billing Specialist
Business Development Manager
General Description Healing patients begins with you. It starts with the chain of events you initiate when working with M-Scribe — a chain that extends across the country and results in thousands of people receiving more from their healthcare.

M-Scribe is among the most ambitious Medical Billing, Transcription and Documentation companies you'll ever meet. Through our family of businesses, we strive to make healthcare services affordable and efficiently serve more people. Simply put, we think the entire system can be greater than it has ever been — and that drives us to work harder, aim higher, and expect more from one another.

Headquartered in Framingham, Massachusetts, M-Scribe is a leading provider of Medical Billing, Medical Documentation and Transcription services. By using advance technological advancement, we provide better services that improve processes and enhance quality and efficiency. We are presently serving more than 25 hospitals of 1,500+ beds and 120 clinics nationwide. We're proud to be the company our customers and their patients count on for solutions to their healthcare document management needs.
Current Need Responsible for Business Development of the company's services within the Primary Care market. The Telesales Rep will grow assigned accounts above base sales activity in order to maximize revenue from each assigned account and will also reactivate assigned accounts. Additionally, heavy prospecting for new business is required.
Position Description Responsible for selling services. Duties involve direct one-on-one communication with client. Performs field promotion work and develops new accounts. Demonstrates products and services and provides assistance in the best application. Answers all questions concerning products and services and refers questions to senior management as necessary. May coordinate company product support (including technical sales support) and services to ascertain customer's needs. May close transactions over the phone. May estimate time and anticipate sales expenses and submit to management. May analyze records of present and past sales, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred. Interprets accounts, trends, and records to management. Sell to new and existing clients. Contacts prospects and explains features and merits of products/services offered, utilizing persuasive sales techniques.
Essential duties and responsibilities of this position include, but are not limited to, the following
  • Contact, qualify and develop ongoing relationships with assigned accounts to upsell/increase current sales volume.
  • Position requires a minimum of 3+ hours daily on the telephone conducting customer calls. This does not include internal calls required to conduct business.
  • Develops account strategies, territory planning and administrative follow-up to ensure a high level of customer satisfaction is maintained. Develops and increases sales revenue to meet assigned targets; closing the sale and uncovering new business opportunities within the assigned territory.
  • Stays informed of new products, services and other general information of interest to customers. Checks on competitive activity and develops new methods of retaining and growing accounts. Builds and maintains strong customer relationships while increasing sales and maximizing gross profit. Meets assigned sales and gross profit growth objectives.
  • Compiles and maintains a detailed, customer database for assigned accounts using Goldmine (customer relationship management system).
  • Coordinates, where appropriate, the resolution of account issues to maintain a high level of customer satisfaction to maximize gross profit and sales growth.
  • Interface with the marketing team to create and implement specific programs and customized marketing materials for each account as needed.
  • Support company-wide marketing and sales initiatives by providing industry market and product trends, sales data, competitor analysis, sales materials and account/customer feedback to the respective market manager.
Additional Knowledge and Skills
  • Excellent communication skills (verbal, written and presentation), including cold calling, negotiation and closing skills.
  • Aggressive self-starter with a passion for sales and the demonstrated ability to present ideas, gain acceptance, accountability, and build strong customer relationships
  • Demonstrated experience handling multiple priorities and a complex workload
  • Demonstrates creativity, problem solving, negotiation and conflict resolution
  • Familiarity with a Customer Relationship Management system (e.g., Goldmine, Sales Force, ACT, etc.) and is proficient in MS Office.
Minimum Requirements 10+ years sales experience in healthcare service industry
Education 4-year degree in business-related field or equivalent experience
Agency Statement No agencies please.
Medical Billing Specialist
Job Description A medical biller compiles and tracks outstanding balances owed to medical facilities. They maintain payment records of all patients, makes payment arrangements and collects on past due accounts. A medical biller collects on delinquent accounts and acts as a liaison between collection agencies, medical facilities and courts. They track billing and monitor all collections, initiate claims for unpaid bills against the estates of deceased debtors, and coordinates payroll deductions for payment to employees of the medical facility. They maintain the compliance of the department with hospital practices and local, state and federal regulations. They also maintain all patient information.
Knowledge, Skills and Abilities Required The successful candidate should be comfortable using a computer, its software and all other office equipment. A candidate must possess a high school diploma or equivalent. They should also be proficient in medical coding with a CPC certificate. They must possess excellent communication and interpersonal skills. Excellent organizational skills are also necessary.
Summary of Duties Responsible for collecting, posting and managing account payments. Responsible for submitting claims and following up with insurance companies.
Essential Functions
  • Prepares and submits clean claims to various insurance companies via electronically or by paper.
  • Answers questions from patients, clerical staff and insurance companies.
  • Identifies and resolves patient billing complaints.
  • Prepares, reviews and sends patient statements.
  • Evaluates patient’s financial status and establishes budget payment plans. Follows and reports status of delinquent accounts.
  • Reviews accounts for possible assignment and makes recommendations to the Billing Supervisor. Prepares information for the collection agency.
  • Performs daily backups on computer system.
  • Performs various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers.
  • Process payments from insurance companies and prepares daily deposit.

To apply to one of these positions, please send your resume to HR@M-Scribe.com

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